Implementation
Executing Change and Delivering Results
Led by: Steve Kadish
This workshop is geared for those in the public sector who never stop thinking about what it takes to improve government services to our residents, businesses, and communities. It offers a call to public sector problem-solvers—who are launching a new initiative, grappling with a project that needs a reset, or pursuing a gnarly problem—and must have a comprehensive view from problem-definition to practical results. Join us for a 90-minute virtual training with Steve Kadish, former Chief of Staff to former Massachusetts Governor Charlie Baker. Together, Kadish (Democrat) and Governor Baker (Republican) developed the Results Framework to focus on the necessary but often overlooked parts of good governing: successful execution and implementation in the delivery of public services. In this training, participants will learn about the 4 key concepts in the Results Framework - People are Policy, Follow the Facts, Focus on How, and Push for Results. Participants will discuss examples of how the framework works in reality, learn key tips for successful results, and leave with new tools to tackle complex problems. Participants will gain a better understanding of how to execute change and deliver results—and have a proven method to do so—tailored to the public sector.
- Learn how to improve government services with a comprehensive approach, from problem definition to practical results.
- Get insights from Steve Kadish, former Chief of Staff to Governor Charlie Baker, and explore the bipartisan-developed Results Framework.
- Understand the 4 key concepts of the Results Framework—People are Policy, Follow the Facts, Focus on How, and Push for Results.
- Gain practical tools and tips to tackle complex public sector problems and deliver successful results.
Other workshops in the Implementation collection
Implementation
Beyond Yes And - Navigating Polarities for Government Innovation
February 11, 2026
Implementation
Systems for Success: Rewiring Agencies to Deliver at Speed and Scale
January 29, 2026
Implementation
After 101: Building Confidence and Capability with Generative AI
January 13, 2026
Implementation
Making Homelessness Rare and Brief: Lessons from the Built for Zero Backbone Strategy
July 29, 2025
Implementation
Making Tech Procurement Easier: A Simple Tool to Improve Government Solicitations
April 15, 2025
Implementation
Executing Change and Delivering Results
October 23, 2024
Want to be a part of our community of innovators?
We'd love to keep in touch!
