Artificial Intelligence
Designing Rider Experience: Human-Led Service Improved Through AI-Supported Tools
Led by: Rob Asaro Angelo
This workshop examines how transit teams use AI to enhance rider-facing services, including real-time information, multilingual communication, and accessible digital tools. The session emphasizes human-centered design, practical governance, and continuous feedback as foundations for improving rider experience.
This workshop is part of an InnovateUS Series called Public Transportation
View more workshops from Public TransportationFormat: online
Register for freeOther workshops in the Artificial Intelligence collection
Artificial Intelligence
Co-Designing with Communities: Building AI Tools with Residents and Frontline Staff
April 30, 2026
Artificial Intelligence
Simpler Services, Stronger Access: Designing Better Systems with AI
April 27, 2026
Artificial Intelligence
Innovations in Action: Inspiring projects from around the country
April 20, 2026
Artificial Intelligence
The Identity Challenge: Tackling User Disambiguation and Data Integration Across Programs
April 13, 2026
Artificial Intelligence
Governing and Funding Public AI: Standards, Oversight, and Sustainable Investment
April 8, 2026
Artificial Intelligence
AI Sovereignty: Sweden, Switzerland, and Beyond
April 1, 2026
Want to be a part of our community of innovators?
We'd love to keep in touch!
