Artificial Intelligence
Designing Rider Experience: Human-Led Service Improved Through AI-Supported Tools
This workshop examines how transit teams use AI to enhance rider-facing services, including real-time information, multilingual communication, and accessible digital tools. The session emphasizes human-centered design, practical governance, and continuous feedback as foundations for improving rider experience.
This workshop is part of an InnovateUS Series called : AI and Public Transportation
Click here to view all workshops from this series
Format: online
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Building AI-Ready Open Data
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The Identity Challenge: Tackling User Disambiguation and Data Integration Across Programs
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