From Projects to Products

Too often, government technology work is organized around one-time projects: launch a system, close the contract, and move on. But residents’ needs, policy requirements, and service conditions continue to change after launch.

In this workshop, you will explore how public agencies can shift toward a product mindset focused on continuous improvement, user needs, and measurable public outcomes. You will learn what product management looks like in government and how teams can use feedback, data, and iteration to build services that keep improving over time.